Return & Refund Policy

1. Return Policy Overview

Beatlebob accepts eligible returns within 60 days of the date your order is delivered. This extended return period gives customers sufficient time to receive their order, review the items, and decide whether the purchase meets their expectations.

To qualify for a return, the item should be in its original condition and suitable for resale. Products that have been worn, washed, altered, damaged, or otherwise used beyond reasonable inspection may not qualify for a return.

We recommend contacting our support team before sending any item back. This allows us to provide the appropriate return instructions and helps ensure that your return can be matched to the correct order.

2. Return Eligibility

Returned merchandise must meet the applicable condition requirements so that we can properly inspect and process the return.

Generally, an item is eligible for return when it meets the following conditions:

• The return request is submitted within 60 days of delivery.
• The item is unworn and in its original condition.
• The item has not been washed, altered, repaired, or intentionally damaged.
• The original product tags, labels, or identifying materials remain attached when applicable.
• The item is returned with the information necessary to identify the original order.
• The product has not been materially changed from the condition in which it was received.

Customers may inspect clothing in the same reasonable manner they would when evaluating an item in a retail environment. However, clothing that shows signs of regular wear, washing, fragrance, stains, makeup, pet hair, or other use may not be accepted as an eligible return.

3. Return Timeframe

The 60-day return period is measured from the date the carrier records the order as delivered. Customers should submit their return request as early as possible within this period to allow sufficient time for return arrangements and transportation.

4. Items That May Not Qualify for Return

Certain conditions can prevent an item from being accepted as a standard return. Before sending merchandise back, please ensure that the product remains in an acceptable condition.

• Items that have been worn beyond normal fitting or inspection.
• Items that have been washed or dry-cleaned.
• Items with stains, odors, makeup, perfume, or other signs of use.
• Items that have been intentionally damaged.
• Items that have been altered, repaired, or modified.
• Items returned after the 60-day return period.
• Items that cannot reasonably be identified as belonging to the original order.

If a returned item does not meet the applicable requirements, Beatlebob may be unable to approve the requested refund. When appropriate, our support team may contact the customer regarding the condition of the returned merchandise.

5. How to Request a Return

The return process begins by contacting Beatlebob customer support. Please do not send merchandise to the store address without receiving return instructions, as the address used for customer support and the appropriate return destination may not always be the same.

Including your order number with your return helps us identify the purchase and process the request efficiently. Please retain your shipping receipt or tracking information until the return has been fully processed.

6. Return Shipping

Customers should contact Beatlebob before arranging a return shipment so that the correct return procedure can be confirmed. Return shipping arrangements may depend on the reason for the return and the circumstances of the order.

Customers are responsible for packaging returned merchandise appropriately to help prevent damage during transportation. Items should be securely packed and protected from moisture, crushing, tearing, or other conditions that could affect their condition during shipment.

Beatlebob is not responsible for a return shipment that is lost or damaged while being transported to us when the customer has not retained appropriate shipment documentation.

7. Refund Policy

Once an eligible returned item has been received and inspected, Beatlebob will process the applicable refund. Refunds are issued to the original payment method used for the purchase whenever the payment system permits.

Our standard refund processing timeframe is within 12 days after the returned merchandise has been received and successfully processed.

After Beatlebob issues the refund, the time required for the funds to appear in the customer's account may vary depending on the original payment method, financial institution, or payment provider.

8. Refund Timeline

9. No Refund Processing Fees

Beatlebob does not charge a refund processing fee for approved refunds. When a return qualifies under this policy and the refund is approved, no separate fee is deducted from the refund amount for processing the refund itself.

The final amount refunded may depend on the original order, the reason for the return, and any applicable shipping or other charges associated with the transaction. Our support team can provide clarification for an individual order when needed.

10. Incorrect, Damaged, or Defective Items

If you receive an item that is incorrect, damaged, defective, or materially different from what you ordered, please contact Beatlebob support promptly rather than sending the product back without instructions.

To help us investigate the issue, please include your order number and a clear description of the problem. Photographs may also be requested when they can help document the condition of the merchandise or the packaging.

When an issue is confirmed, Beatlebob will review the available resolution based on the circumstances of the order and the condition of the product.

11. Exchanges

If you would like a different size, color, or style, please contact our support team before returning the original item. Availability can vary, so an exchange may not always be possible for a particular product or variation.

If the requested replacement is unavailable, Beatlebob may instead process the eligible return according to the applicable refund procedure.

12. Refunds for Orders with Multiple Items

When an order contains multiple products, customers may request a return for an eligible individual item or multiple eligible items, subject to the requirements of this policy.

Each returned item may be reviewed separately. The refund amount will correspond to the merchandise that has been approved for return after the applicable inspection has been completed.

13. Return Package Tracking

Customers are encouraged to use a shipping service that provides tracking when returning merchandise. Tracking provides useful confirmation that the package has entered the carrier network and helps both the customer and Beatlebob identify the shipment during transportation.

Please retain the tracking number until you receive confirmation that the return has been received and processed. A return shipment may require several business days to reach its destination depending on the carrier and shipping service selected.

14. Return Address Information

The Beatlebob store location is provided below for business and customer service reference. Customers should not automatically send a return package to this address unless Beatlebob support specifically instructs them to do so.

15. Contact Us Before Returning an Item

If you are unsure whether your purchase qualifies for a return, or if you need assistance with the return process, please contact Beatlebob before shipping the merchandise.

Providing your order number, the item you wish to return, and a brief explanation of the reason for the return will help our support team review your request and provide the appropriate instructions.